SUMMARY
We want our customers to know that their personal data and payment information are secure. Just as we dedicate ourselves to creating the best products, we are equally committed to providing an easy and safe online shopping experience. The personal information stored by our site helps us better understand the interests of our customers. Questions or suggestions about our privacy standards should be sent to [email protected].
PRIVACY
TISSÉ (CNPJ 36.826.657/0001-50) collects, stores, and processes information in order to improve the shopping experience. This information allows us to contact our customers to inform them about products, services, and promotions. This Privacy Policy refers to the company TISSÉ through the use of terms such as "site," "we," "our," "us." Words such as "you," "your," and similar expressions refer to our customers or users of our site. By visiting and using the site, you accept the conditions described below, which make up our Privacy Policy. For your greater security, we may request data confirmation by phone.
COOKIES
When browsing our site, some of your preferences will be remembered through the use of cookies. Cookies allow our system to collect information from your browser and monitor browsing patterns that are established while you browse the site. All site visitors have the option to enable or disable cookies through their internet browser.
INFORMATION COLLECTED
When you place an order, provide your information for registration, and participate in TISSÉ promotions or surveys, our site requests that you provide data such as your name, email address, CPF, home address, and credit card numbers. TISSÉ will use this information to process and complete your order. Data such as your name and email address may be stored even after you have made a purchase. This way, we can send messages regarding your order, as well as the order number or delivery confirmations, if necessary. Registration on the site is not mandatory; however, without providing certain information when requested, it will not be technically possible to access some features on our site, including access to certain areas of the online store, placing an order, or accessing any other sections exclusive to registered customers.
Registration on the site is not mandatory; however, without providing certain information when requested, it will not be technically possible to access some features on our site, including access to certain areas of the online store, placing an order, or accessing any other sections exclusive to registered customers.
In addition to recording your purchases, the products you viewed are also recorded. This information, along with your other registration data, allows us to improve your experience as a customer and recommend products with greater accuracy. Statistical analyses of the number of visitors and access are also used to improve our site, the products we sell, and the exclusive services we offer.
Data will remain stored and active as long as your registration with TISSÉ is also active. This allows you to access your account and make new purchases, as well as have access to after-sales services. You can make a deletion request to completely remove your registration and related personal information by sending an email to [email protected] or via WhatsApp message to our customer service. Your request will be fulfilled within 10 days.
SOCIAL MEDIA
The registered customer authorizes contact via social media with the option to unsubscribe at any time. When using Facebook, WhatsApp, Instagram, Twitter, or other social networks, we may use your identification data to optimize your experience with TISSÉ. We comply with all terms, policies, and conditions of our partners to ensure the integrity of your data from these social networks.
STATISTICS
Digital browsing content is collected to monitor customer usage preferences on our site. Data such as server peaks, user browsing patterns, and number of hits per page, when analyzed, reveal where our customers are from and how they interact with us online. This type of information does not reveal who our visitor is in a personal or individualized way. It is also important to note that, like most internet sites, our site may use web beacons, pixel tags, or other user tracking technologies without personally identifying them. This data and similar data from other users will be compiled so that we can improve the products and services offered by TISSÉ, as well as the entire customer experience when browsing our site.
SHARING INFORMATION WITH THIRD PARTIES
TISSÉ does not pass on, rent, or sell your email address or other registration data. We will not share your personal information with other companies. However, site statistics and related information are processed in systems of technology provider companies contracted by TISSÉ. We do not share payment information with other companies, except with the payment institutions responsible for financial processing. Your name and address are shared with logistics companies and carriers responsible for delivering products to the addresses you selected.
AGE RESTRICTION
TISSÉ was designed for adult consumers. If you are under 18 years of age, you will not be permitted to send your personal information to our site.
SECURITY
We have security measures in physical, electronic, and administrative areas that protect payment data as well as other personal information. These protective measures help us prevent fraud and unauthorized access to information, as well as maintain data integrity. In addition, we have an Internal Security Policy so that TISSÉ employees and associates do not have access to your personal information, ensuring that your data always remains secure.
CHANGES TO COMPANY POLICIES
TISSÉ may modify the terms of company policies to better serve its customers. Please check this Privacy Policy frequently to stay informed of any changes.
